Prerequisite of being cabin crew
Preparation - knowledge and attitude
Fitness and medical
How to crack the interview
Group discussion
Situation handling
Question and answer
Customer service strategy
Know your guests
Customer service dos & donts
Handling difficult guests
Building relations
Retaining customers
Enhance confidence
Dressing right
Communication skills
Stage and interview handling
Manifestation
Develop communication skills
Verbal & nonverbal
Voice modulation
Speaking prowess
Seven C’s of communication